Monday, May 19, 2008

Interview Guide II

Tell-Me-About-Yourself Questions

Answer these questions in terms of the qualifications required of the job being filled and your business background.
Keep responses concise and brief.
Avoid being derogatory and/or negative when asked about previous jobs and bosses.
"Tell-me-about-yourself" means, Tell me about your qualifications.
Prepare ahead of time a five to ten minute discussion of your qualifications.
Discuss your experiences.
Tell how well you performed (resulting in raises, promotions, innovative designs, sales volume, increased profits, etc.)

Your Personality Questions

Always answer in terms of your qualifications.
Support your claims by sharing experiences.
Answer personality questions in terms of ACCURATE ANSWERS supported by past experience.

Salary Questions

Avoid talking salary until the job has been offered.
Negotiate salary from strength.
Your present earnings will be on the company application you fill in. Mark the "expected earnings" portion of the application, "Open or Negotiable."
If unemployed, seek a salary equivalent to your last earnings.
On the initial interview, you should NOT directly discuss:
MANAGEMENT OPPORTUNITIES
FRINGE BENEFITS
VACATIONS/MONEY

Asking Questions When Interviewing For A Job

Interest Questions

Ask yourself are they related to the job, the company, its products, services and people? An interview is a two-way street. These questions should communicate your interest in the position.

Don't cross-examine the employer.
Ask questions requiring an explanation. Questions which can be answered with a "yes" or "no" are conversation stoppers.
Don't interrupt when the employer is answering YOUR question.
Ask job-relevant questions. Focus on the job, the company, products, services, and people.
Prior to the interview, write your list of Interest Questions and take them with you.
Ask about your potential peers, subordinates, and superiors. Take notes.
Ask the employer how he/she got where they are today.

Job Satisfaction Questions

Do they pertain to the importance of the job, does the authority you'll have match to the responsibility, the reward for a job well done, and the long-range career opportunities?

Don't ask salary questions or about fringe benefits, retirement, or vacations.
Don't go overboard, four to eight questions of this type should be plenty.
Do ask about long-range career opportunities.

Past Performance Questions

Ask questions like:

How many people have held this position in the past several years?
Where are these people now?
Were they promoted or did they leave the company?

Sale Questions

Ask what the employer wants in a candidates, what experience, educational background, and performance.
Always ask what personality characteristics the employer desires.
Make a sales statement based on the employer's prerequisites or desires. (If you lack an asset, sell a compensating asset.)

Ask For The Job

"I can perform the job you want. I've done it before and I've done it well."
"I'd like to work for you. What else do you need to know to make this happen?"

IF YOU MAINTAIN A "QUESTIONING AWARENESS" YOU WILL AUTOMATICALLY ASK THE "RIGHT" QUESTIONS, GIVING YOU A CONSIDERABLE ADVANTAGE WHEN INTERVIEWING.

Close

Assume that you are the right person for the position.
Summarize all points of agreement.
Tell the person you want the opportunity and you are sure you could work well with him personally from your initial meeting.
Close after summary. As an example: "Jim, do you make the final decision?" "Fine, I'm ready to pursue the next step in the interviewing process. Can we see Susan tomorrow?" If the interviewer says they would like to see you again or that the interviewer will be in touch with recruiter, summarize and close again. Tell the person you are ready to pursue the next step and ask for a day's notice that you might coordinate your schedule.
On Your Way Out

1. Thank the person for the time.

2. Shake his hand firmly and look the person in the eyes.

3. Tell the interviewer you look forward to the next interview.

4. Say good-bye to the secretary.

Follow Up

Send a handwritten letter, fax, telegram, or e-mail thanking the interviewer for the opportunity of interviewing with the company and 3 or 4 good reasons to consider you. If this doesn't go out the day of the interview or the next day it won't be worth the paper it's written on.
If you do not have an answering service or recording device, buy one, or as an alternative, use the number of a friend who has one.

Interview Guide I

Whether you're looking for your first job or your fifth, you're after an entry level sales position or top management spot, there are some universal rules to be successful.

Pre-Interview : Go to the library or use the Web and research the company. Find things to discuss during the interview. This impresses the interviewer.
Know the five year growth of the company and future direction.
Know the company's financial position, i.e. net worth, stock price etc.
Know the competitors.
Know the product line.
You should call on at least three possible customers to get their opinion of the company and the product. Let the interviewer know this. Tell the interviewer with whom and where you investigated their company.

Attire : Employers reject improperly dressed candidates. Accept the fact that many employers have an unwritten dress code and like to hire properly dressed candidates. Forget your own personal preference. You should dress according to the impression you want to create, i.e., successful, conservative, and business-like.
Men--Conservative blue or gray suit, white starched shirt, conservative tie with contrasting colors, shined shoes dark socks over calf, avoid aftershave.
Women--Skirted suit or tailored dress, dress feminine not sexy, avoid excessive make-up and perfumes.
Hairstyles for both men and women should be modest.
Men, Facial hair, if any, should be modest and neatly trimmed.
Your attire/appearance WON'T get the job, but it CAN certainly rob you of it.
No sports jacket for men.
No pantsuits for women.
Dress for your boss's job.
You can't be TOO conservative.

Timing : Get exact directions to the interview site at least one day ahead of time.
Be 15 minutes early.
Be courteous to the staff…especially the secretary. An employer is always influenced by opinions of other employees.

Resume : Take a resume with you even if the interviewer has one.
Do not fold it!
Offer the resume to the person in a new file folder.
References
Take your "that a boy" letters and offer them at the appropriate time.
When requested, provide a typed list of names, addresses, phone numbers, and letters of personal and professional references.

Introduction : Example: "Good morning, Larry. I am…"
Shake hands firmly and look the person in the interviewer eyes. Maintain good eye contact during the interview.
Maintain high energy level.
Sit up.
Back straight.
No coffee, (to spill).
No smoking.

The Site : Motel room: Position yourself for good eye contact, (Don't be afraid to move a chair; it shows positive traits. i.e., control.
Employer's office: If there is more than one chair, take the one closest to the side of the interviewers desk. The desk is the barrier!
Bar/Restaurant: Sit across from the person and wait for the interviewer to order drinks before you do. Do not feel compelled to drink if you normally don't drink.

Style : Eye contact! Look directly at the interviewer.
Listen! Give the person the opportunity to talk. Do not touch anything on the interviewer's desk. Do not fidget with anything you have, such as a pen, tie, etc.
Relax and be confident (do deep breathing to relax).
Be enthusiastic-use your eyes, hands, and voice inflection to show support.

Be Succinct - Keep your answers brief, concise, and to the point. Everyone gets nervous in an interview, but some try to disguise it by talking-excessively. The more nervous you get, the more you talk. The more you talk, the more you convince the interviewer that you are not right for the position. Avoid negatives by returning to a positive and stress that positive. As an example: "Well, Susan you have had three jobs in five years. Answer: Mary, I made a mistake on that Acme job by not checking their financial situation closely. I have been with U.S. Surgical for two years now and, as you can see, I've done a fine job. I'm seeking a career opportunity that offers greater stability and that's why I'm here."

Be Specific - If you're explaining your accomplishments, try to support your claims by citing figures or specific accomplishments. Ranked #2 out of 10 people in my region; I was $75,000 over quota last year; my W2 has increased x thousands of dollars over the last 2 years. If you're discussing skills or talents that you can bring to the job, give clear examples of how you've demonstrated these abilities in other relevant situations.

Sell Yourself - Now is not the time for humility. It is not bragging, and no one will find it offensive if you cite your achievements or awards or describe unique business programs that you have devised. It's an accepted and expected part of the interview process. Make sure that the interviewer knows about your accomplishments or special experiences. If the interviewer doesn't ask, find a way to bring them into the conversation. Be sure to mention any that aren't listed on your resume. No one else is going to sing your praises, and you usually don't get a second chance in these situations. Now is the time to bring out your ‘that a boy' file and show written rankings or letters.

Note: Translate your achievements, accomplishments, and personal qualities into benefits to the employer.

Maintain Credibility - and don't over inflate your responsibility. Don't try to make a low-level position sound as if you were actually the CEO's right-hand man or woman. Most interviewers have a good idea of the responsibilities that accompanied your previous job-especially if you're interviewing in the same industry. If you inflate your position, you'll undermine your entire credibility, and the interviewer will doubt all your other real achievements. Once you're considered deceptive, you won't have any chance at being hired. Always be honest.

Maintain Your Composure - Regardless of what happens in the interview keep calm, poised, and professional. If the interviewer seems to ignore you, don't get flustered. If the interviewer looks unimpressed, don't assume you have lost. If the individual contradicts something you say, explain your position but don't lose our temper or let the interviewer goad you into an argument. Don't become defensive if the interviewer seems to question certain responsibilities or achievements that you claim. It's all part of the game. Your composure may well be tested during the interview.

Pay Attention - Sometimes people are so "charged-up" that they try to anticipate where the interviewer is going. They just jump in with the answer before the interviewer has completed the question. Let the person finish the questions and make sure you know what is being asked. If you're not sure, ask the interviewer to clarify the question. The last thing you want to do is plunge headlong into a story that doesn't give the interviewer the information he's seeking. You'll come across as rattled and confused-not exactly the stuff employer's dreams are made of.

Interview Preparation Tips

Here are some suggestions to help in preparation for your interviews.

The Five “P’s”:
For successful career development, always be:

Punctual
Polite
Professional
Positive
Pro-Active

Telephone Interviews:

Telephone interviews help the employer to determine who they should take their time to sit down with at length, but if you're local to the job, you should attempt to schedule personal interviews to give a better first impression than they can possibly get from talking to you over the phone.

A telephone interview is similar to an open book test. Notes are mandatory, not optional. In order to do a good telephone interview, six things are required:

A resume or a written data sheet on yourself (including key accomplishments
and achievements)
A list of your strengths
A list of your weaknesses
A list of your specific qualifications for THE POSITION being discussed
A list of questions about the interviewer, the interview process, and the
company
A written-down closing statement

The resume or data sheet is important so you have a chronological listing of all of employment data, including specific job duties in front of you. Under pressure, people have even forgotten their own names! Luckily, it's right on the resume! Key accomplishments are past achievements which single you out, such as: employee of the month, scholarship, high school/college honors, a significant work project you completed, etc. Write them down! Write down your top five strengths. If the hiring authority only asks for three, that's okay, but you are prepared if he asks for five.

Write down your weaknesses. If asked, your weaknesses should be stated like this, "I feel the areas that I would like to improve on are..." Prepare a list of 5 to 10 specific qualifications you have for the particular position being discussed. Do a comparative analysis of your background and THIS position’s job description. Prepare a few questions to ask the hiring authority regarding the company. Write down things that are important to you, i.e., the size of the company, growth potential, future opportunity, how long your potential boss has been with the company, where his or her next step is and why he or she likes the company, etc. Do not discuss salary. Do not bring up benefits.

If salary is brought up by the interviewer, state that you are willing to entertain their best offer. Closing Statements. This is very important. Have something written down so if the telephone interviewer says something in closing that catches you off guard you can close out your interview with a positive ending, such as: “Thanks for giving me the opportunity to discuss this position with you. What’s the next step in the interview process?” “I am very interested in joining your team in this position. Do you need any additional information from me or from Custom Staffing?” “I know I can do a good job for you. Is it possible to discuss this in person soon?"


Before The Face-To-Face Interview:

Do the following ahead of time:

Determine your long term career goals (2/5/10 years)
Research the company by visiting their website, going to the library, etc.
Prepare your QUALIFICATION list of 5 to 10 specific qualifications you have for
the position being discussed. Do a comparative analysis of your background
and THIS position.
Prepare your business clothes the night before
Prepare a folder with copies of your current resume and your professional
reference list (including daytime phone numbers) the day before the interview
Plan to arrive 15 minutes early. Late arrival for a job interview is never
excusable

Here are some topics that you might consider addressing during the interview:

A detailed description of the position
The reason the position is available
Anticipated indoctrination and training programs
Advanced training programs available for those who demonstrate outstanding
abilities
Company growth plans
Your potential career path within the company


The Face-To-Face Interview:

Arrive 15 minutes early. Observe the company’s “personality” while you wait. Be on your BEST manners. If asked to fill out an application form, fill it out in its entirety. Do NOT write “see resume” anywhere on the form. Put “Negotiable” in the salary requirement blank. Greet the interviewer by surname if you are sure of the pronunciation. If you are not, ask for it to be repeated. Shake hands firmly. Smile genuinely. Wait until you are offered a chair before sitting. Sit upright in your chair; look alert and interested at all times. Be a good listener as well as a good talker. Never smoke even if the interviewer smokes and offers you a cigarette. Do not chew gum during your interview. Maintain good eye contact with the employer and don't fidget. Follow the interviewer's leads, but try to get the interviewer to describe the position and the duties to you early in the interview so that you can relate your background and skills to the position. Never answer questions with a simple "yes" or "no." Explain your answers whenever possible.

Tell those things about yourself which relate to the situation. Make sure that your good points get across to the interviewer in a factual, sincere manner. Keep in mind that you alone can sell yourself to an interviewer. Make the interviewer realize the need for you in the organization. Be prepared to answer typical questions like: What kind of job are you looking for? What are your strengths? Your weaknesses? What do you know about our company? Why did you choose your particular vocation? What are your qualifications? Who has been your favorite supervisor? Why? Who has been your least favorite supervisor? Why? Never lie. Answer questions truthfully, frankly and as "to the point" as possible. Never, ever make derogatory remarks about your present or former employers or companies. Never "over answer" questions.

The interviewer may steer the conversation into politics or economics. Since this can become a sticky situation, it is best to answer the questions honestly, trying not to say any more than is necessary. Always conduct yourself as if you are determined to get the job you are discussing. Never close the door on opportunity. It is better to be in the position where you can choose rather than the company saying no.

Closing The Face-To-Face Interview:

Ask for the position if you are interested in it. Ask for the next interview if the situation demands. If the position is offered to you and you want it, then accept it on the spot. If you wish some time to think it over, be courteous and tactful in asking for that time. Set a definite date when you can provide an answer. Never be too discouraged if no definite offer is made or a specific salary is discussed. The interviewer will probably want to communicate with the office first, or interview more applicants, before making a final decision. If you get the impression that the interview is not going well and that you have already been rejected, don't let your discouragement show. Once in a while an interviewer who is genuinely interested in your possibilities may seem to discourage you in order to test your reaction. Express thanks for the interviewer's time and consideration of you. Ask for the interviewer's business card so you can write a thank you letter as soon as possible.

Job Interview Mistakes To Avoid

All of us have made a mistake or two during an interview, but I hope it's nothing like what these candidates, noted in the CareerBuilder.com survey of the wackiest mistakes made during an interview, did during their job interviews.

Some of the highlights of the list include:

Candidate smelled his armpits on the way to the interview room.
Candidate flushed the toilet while talking to interviewer during phone interview.
Candidate told the interviewer he was fired for beating up his last boss.
Candidate asked the interviewer for a ride home after the interview.

Hiring managers don't want to hear a lot of things during an interview -- confessions of a violent past, a cell phone ring, a toilet flush. Yet job seekers have committed these interview gaffes and worse, according to CareerBuilder.com's annual survey of the worst interview mistakes.


The wrong move can cost you the job! You've worked hard to get to the interview stage. You passed the cover letter and resume screening process...maybe even a few telephone interviews.

Now its time for the face to face interview with the employer itself. Any number of items can go wrong but you have to be in control and must have confidence. Go into an interview with the feeling that you are going to impress them so much that they will have to make you an offer.

The interview is the most stressful part of the job hunt for many people because now they can't hide behind the cover letter and resume. The real face to face human connection between possible employer and job candidate takes place. But for starters if you simply follow these tips below, you are on your way to interviews with results.

These are the most common interview mistakes - and their antidotes.

Arriving late.
Get directions from the interviewer - or a map. Wear a watch and leave home early. If the worst happens and you can't make it on time, call the interviewer and arrange to reschedule.

Dressing wrong.
You make your greatest impact on the interviewer in the first 17 seconds - an impression you want to make powerfully positive. Dress right in a conservative suit, subdued colors, little jewelry (but real gold, or silver, or pearls), low heels (polished) and everything clean and neat. Hygiene includes combed hair, brushed teeth, deodorant and low-key scent. Check everything the night before, again before walking out the door and once again in the restroom just before the interview.

Play zombie.
OK, you're nervous. But you can still smile, right? And make eye contact, yes? Sit up, focus on the interviewer, and start responding. Enthusiasm is what the interviewer wants to see.

No smoking, no gum, no drinking.
This is all comfort stuff for you, and none of it helps you here. Employers are more likely to hire non-smokers. At a lunch or dinner interview, others may order drinks. You best not.

Research failure.
The interview is not the time for research. Find out the company's products and services, annual sales, structure and other key information from the Internet, the public library, professional magazines or from former employees. Show that you are interested in working for the prospective employer by demonstrating knowledge about the company.

Can't articulate your own strengths and weaknesses.
Only you can recognize your most valuable strengths and most hurtful weaknesses. Be able to specify your major strengths. Your weaknesses, if such must come up, should only be turned around to positives.

Winging the interview.
Practice! Get a friend, a list of interview questions and a tape recorder and conduct an interview rehearsal. Include a presentation or demonstration if that will be part of the real interview. Start with introducing yourself and go all through an interview to saying good-bye. Write out any answers you have difficulty with, and practice until your delivery is smooth (but not slick).

Talk, Talk, Talk.
Rambling, interrupting the interviewer and answering to a simple question with a fifteen-minute reply - all of these can be avoided if you've thought through and practiced what you want to communicate. Good answers are to the point and usually shorter.

Failure to connect yourself to the job offered.
The job description details the company's needs - you connect your experiences, your talents and your strengths to the description. It answers the essential reasons for the interview - "How my education/experience/talents/strengths fit your needs and why I can do this job for you."

Not asking questions - and asking too many.
Use your research to develop a set of questions that will tell you whether this is the job and the company for you. This will help you limit and focus your questions. But don't overpower the interviewer with questions about details that really won't count in the long run.

Bad-mouth anyone.
Not just your present employer, or former employer, or the competition. You don't want to look like a complainer.

Asking about compensation and /or benefits too soon.
Wait for the interviewer to bring up these issues - after the discussion of your qualifications and the company's needs and wants.

Failure to ask for the job.
When the interviewer indicates the interview is over, convey your interest in the job and ask what the next step is.

Sunday, May 18, 2008

Escape the Pitfalls

The best way to avoid the most common and dangerous interview mistakes is to think ahead and decide not to make them... Read on for a whistle-stop tour of the top ten interview clangers!

1. Lying
Although it's tempting, it doesn't work. By all means gloss over the unflattering things. But out-right fibbing NEVER pays.Mark Twain said: "If you tell the truth, you never have to remember anything." Think about it. They will catch you out later.

2. Slating your current company or boss
Fed up with your current job and would give anything to leave because they've treated you badly? Your job interview is NOT the time to seek revenge. Bear in mind that the interviewer will be listening to your answers and thinking about what it would be like to work with you. Ask yourself: do you like working with people who constantly criticise others? Isn't it a bit wearing? The trouble is that the interviewer draws massive conclusions from your answers. So your throwaway comment about your boss or employer may be interpreted to be your "standard" way of thinking. It makes you look bad, not your employer.

3. Being Rude
If you find you were accidentally rude, then apologise calmly and genuinely. Then leave it behind you and get on with the rest of the interview. If you dwell on it, it will affect your performance. What's "rude"? Well, that depends on your audience. As a rule of thumb, avoid cracking jokes about potentially sensitive topics and beware of being too "pally" with the interviewer: polite and friendly is enough. After all, you're not in the pub with them. So stay professional. Also bear in mind that everyone you meet could be involved in the selection process. So blanking the receptionist or talking down to the junior members of staff could cost you the job.

4. Complaining
Ok, so your train journey might have been a nightmare and maybe you thought the tube would never arrive, or the tailbacks on the motorway were endless. But your interviewer doesn't want to know that! Complaining, even in jest, is not a recommended icebreaker. It may be completely harmless, or it might simply make the interviewer switch off. Don't let complaining set the tone for the interview!

5. Talking about people you don't get on with at work
These days, it's common to be asked how you deal with conflict. Companies realise the importance of interpersonal relationships in the working environment. So if they ask you about difficult people or situations, make sure you hold back from character assassination and blaming others for problems because it won't do you any favours! If you accidentally do "break" this rule, apologise and explain what you "really" meant.

6. Not Being Prepared
Re-read the relevant version of your CV and the job advert, just before the interview. You'd be surprised how many people can't remember what they wrote on their CV. And if you remember what type of person the job advert was looking for, it's easier to demonstrate that you have those qualities.Make sure you've brought with you anything you were asked for. It's fine to bring a note-pad and pen, but make sure they're tidy. It's even ok to bring notes with you; particularly if you have any questions you want to ask. It shows you're taking the job application seriously. Ill-prepared candidates rarely get job offers.

7. Appearing to be too nervous, or too confident
If you appear too nervous they'll think you're not confident enough to do the job. However, appearing too confident will make them think you won't fit into the team. If interview nerves are an issue for you, it's worth getting practical help from a professional, such as an interview coach.

8. Making a weak first impression
Unfortunately, no matter how hard the interviewer tries, a lot of "don't want to hire them" decisions are made in the first few minutes of contact. If you make a strong first impression, the interviewer will be more inclined to overlook "imperfections" in your answers.

9. Not having researched the company
As a general rule, the more famous the brand, the more they will expect you to have done your homework. Researching the company shows you're serious about the job.Example from a real interview for a major food brand:Candidate: "Hello Mr. Interviewer. Yes, I'd love to work for your company. I think your brand is great and I really believe I could make a contribution to your marketing strategy." Interviewer: "So what do you think about our current merchandising, compared to our competition?" Candidate: "Oh... Errr.... Well, I haven't had time to check it out, really." Likelihood of getting the job? Low.

10. Putting your foot in it and not noticing
Yes, we know, you didn't mean to put your foot in it. But it doesn't really matter what you intended. What counts is how the other person reacts. So what can you do? Be prepared to simply say "sorry, that's not what I meant!" This requires you to actually be paying attention to the interviewer, rather than your own thoughts and feelings. Once you've apologised, leave it there, take a deep breath to help you relax and move on with the job interview.


Nonverbal Communications

It begins even before you say your first word in an interview. As the interviewer walks toward you to shake hands, an opinion is already being formed. And as you sit waiting to spew out your answers to questions you've prepared for, you are already being judged by your appearance, posture, smile or your nervous look.

Look back at speakers or teachers you've listened to. Which ones stand out as memorable? The ones who were more animated and entertaining, or the ones who just gave out information? This is not to say you have to entertain the interviewer -- no jokes required -- but it does mean the conversation should be animated and interactive. If you say you are excited about the prospect of working for this company but don't show any enthusiasm, your message will probably fall flat. So smile, gesture once in a while, show some energy and breathe life into the interview experience. And don't underestimate the value of a smile. In addition to the enthusiasm it expresses to the interviewer, smiling often makes you feel better about yourself.

Nonverbal Messages:

The Handshake: It's your first encounter with the interviewer. She holds out her hand and receives a limp, damp hand in return -- not a very good beginning. Your handshake should be firm -- not bone-crushing -- and your hand should be dry and warm. Try running cold water on your hands when you first arrive at the interview site. Run warm water if your hands tend to be cold. The insides of your wrists are especially sensitive to temperature control.

Your Posture: Stand and sit erect. We're not talking ramrod posture, but show some energy and enthusiasm. A slouching posture looks tired and uncaring. Check yourself out in a mirror or on videotape.

Eye Contact: Look the interviewer in the eye. You don't want to stare at her like you're trying to look into her soul, but be sure to make sure your eyes meet frequently. Avoid constantly looking around the room while you are talking, because that can convey nervousness or a lack of confidence with what is being discussed.

Don't Fidget: There is nothing worse than people playing with their hair, clicking pen tops, tapping feet or unconsciously touching parts of the body. Preparing what you have to say is important, but practicing how you will say it is imperative. The nonverbal message can speak louder than the verbal message you're sending.

Coping with Interviews

After coming through all the hurdles of the selection process, you will eventually arrive at an interview. This is of course, a major obstacle for many job applicants. Although they may have the qualifications, experience and a proven track record, they may lose out to a candidate who 'interviews better.'

So what does 'interviewing better' actually mean? It comes down to the candidate being well prepared and confident. A candidate who can answer questions in a way which is acceptable (but not necessarily right) to the interviewer, someone who knows something about their potential employers business and the post they hope to fill. These are really the basic components of any candidate who 'interviews well'. There are undoubtedly other aspects employers may look for in relation to specific posts - having their own ideas, articulate, thinking on their feet, aspects which will be related to the job and to the company's preference in employees.

The employer will also be looking to fill a post, which has a particular job specification - in other words personal aspects besides the experience, and qualifications that can be put down on paper. The interviewer will set out to ascertain that the candidate has these personal qualities, skills and abilities the company requires. These two essential ingredients are interlinked. Good preparation instils confidence.
So the basic approach to an interview is to be well prepared. This means two things - preparing yourself practically for the interview, and gathering knowledge and information you can draw on during the interview.

Be sure you know the time, date and location of the interview and name of interviewee where appropriate. Check out how you will get to the location, and when you need to set off to be there in good time do a dummy run if necessary. Plan to get there no earlier than half an hour before the interview time, anticipate delays.

Have what you are going to wear ready in advance - everything down to your underwear.
Do not go to the interview laden down with baggage - psychological as well as physical.
Take the bare minimum of belongings necessary.
Concentrate on the interview at the interview - nothing else.
If you are asked to bring certificates, references etc, get them ready before the day.
Take your interview letter.
On arrival ensure the receptionist knows you are there, visit the toilets to tidy up etc.

If you are well organised and have planned for the day your confidence will increase. The interview is a chance for you and the employer to get to know one another. It is NOT the time to get to know about the post or the employers business. Do gather information about your employer before you are interviewed - what do they do, what are their current projects, what other interests do they have? Ask staff - many companies will offer you the chance to talk about the vacancy with someone, use the opportunity to find out more about the company.

Bigger companies will have PR departments, smaller ones will provide you with some information - libraries can provide information on local business and keep directories of national business. Use the internet - many companies have a presence here now. Make sure you know what the job entails - get a job description, ask someone in a similar post; ring the company to clarify if unsure. Remember the employer is interested in you as a person, your experiences and your opinions (in most cases). Do take the time to sit down and think about you, who you are and what you've achieved. It can be highly embarrassing to know more about the employer than yourself.

Sit down with your CV and make notes, about your work record, what you've achieved. Look at yourself as a person in employment - how do you see yourself, what have you done, what ambitions do you have. Make notes and prepare and rehearse sound bites about yourself. Remember that one of the most common of interview questions is 'Tell me about yourself' prepare a sound bite for this in particular, but not a life history. Usually interviewers want to know about personal qualities not achievements - though examples can be included to support your statement.

Interviews vary tremendously, from very informal to formal. However, some questions can be anticipated, as can the subject matter. If you are well prepared, then the majority of problem questions should not arise. You will know about the company, you will know about yourself and you will have a good idea of the demands of the job - these questions will not be a problem to the well prepared interviewee.

A few general rules:
Speak up when answering questions.
Answer briefly, but try to avoid yes or no answers.
Don't worry about pausing before you answer, it shows you can think and are not spitting out the sound bites you learned!
Don't worry about admitting you don't know - but keep this to a bare minimum.
Don't embellish answers or lie! Be as honest as possible.
Be prepared for hypothetical situation questions, take your time on these.
Be prepared for the unexpected question, that's designed to see how you cope with the unexpected.

If you ask questions keep them brief during the interview, remember you're the interviewee.At the end of the interview ask your questions in an open manner, that is questions which cannot be answered yes or no. E.g. tell me about....? what is....? why.....?

Thank the interviewers for their time when you leave quietly and calmly, and smile, even if you know hate them. There is always the opportunity to ask them questions at the end of the interview - remember the interview is a two way process, you need to be sure you want to join them too!
Try to concentrate on issues which are both important to you and combine as apparent interest in the company, leave issues like terms and conditions until the very last, even they may feel the most important to you. Write your questions down prior to the interview and take them with you.

Good topics to touch on include:
The competitive environment in which the organisation operates
Executive management styles
What obstacles the organisation anticipates in meeting its goals
How the organisation's goals have changed over the past three to five years

Generally, it is most unwise to ask about pay or benefits or other similar areas. The reason is that it tends to make you seem more interested in what the organisation can do for you. It is also not a good idea to simply have no questions at all. Doing so makes you appear passive rather than curious and interested.

Suggested Questions:
What are the main objectives and responsibilities of the position?
How does the company expect these objectives to be met?
What obstacles are commonly encountered in reaching these objectives?
What is the desired time frame for reaching the objectives?
What resources are available from the company and what must be found elsewhere to reach the objectives?
Wear what is appropriate for the post and the company. It may vary from smart, formal wear in some instances to very formal dress in others. Try and get an insight into what the company would expect from employees or through observation. What would be appropriate for a building company is very different for a public relations agency.

Be well groomed and clean. Try to look calm and confident, simple things like deodorant can boost your confidence.
Once you are ushered into the interview room there will usually be a short exchange of pleasantries and ice breaking. Don't be fooled by this time - it really is designed to put you at ease in most circumstances, but these initial moments are the most formative - don't go over the top being exceptionally friendly or alternatively going rigid with fear feeling that your handshake was too limp! A pleasant natural smile, a firm handshake and a brief exchange of words in a natural manner of this greeting is sufficient. Some simple, but frequently broken rules!

Sit comfortably with both feet on the floor, lean slightly towards the interviewer.
Don't play with your hair or you hands. Keep them out of pockets!
Try not to create defensive barriers between you and them, like a brief case on your knees, folded arms or crossed legs....even if you feel you need to. It's natural, but your interviewer will not physically attack!
Maintain natural eye contact with the interviewer - that is maintain eye contact, but don't stare like a snake!
If there's more than one interviewer, look at who's talking.
When you're talking, shift your glance from one to the other.
Don't over use your hands, if you are a natural gesticulator.
Don't squirm and fidget.
Do nod and Mmm, to show you're listening to them.
Above all try to be you, try to be natural, unless you're naturally offensive!

Obeying these rules, will allow the interviewers to concentrate on you, and not what you're doing in the interview. Body language conveys all sorts of messages, and the right body language will convey the message of a well-balanced and confident individual...............even if you're not!